内容简介：
Successful trainers stay at the top of their profession by accessing the most recent and important information, tools, and resources in the field. The 2012 Pfeiffer Annual: Training offers a hands-on guide to the latest thinking and recent approaches to training and development. It is divided into four sections: Experiential Learning Activities (ELAs); Editor's Choice; Inventories, Questionnaires, and Surveys; and Articles and Discussion Resources. Built around the theme of "organizational dynamics," this year's Annual addresses the many factors that affect how well the people and process react when brought together and how they function as a singular entity to accomplish a task.