内容简介：
This book presents the Locales Framework - and its five aspects of locale foundations, civic structures, individual views, interaction trajectory and mutuality - as a way of dealing with the intertwined problem-solution space of wicked problems. A locale is based on a metaphor of place as the lived relationship between people and the spaces and resources they use in their interactions. The Locales Framework provides a coherent mediating framework for ethnographers, designers, and software engineers to facilitate both understanding requirements of complex social situations and designing solutions to support these situations in all their complexity.