内容简介：
Year after year, the "Annuals" provide thousands of trainers, consultants, facilitators, and managers with new ideas and solutions for information about making organizations more effective. You will get three types of powerful tools in every volume of the "Annuals": Experiential Learning Activities: These exercises and activities are the engaging training framework necessary to make learning dynamic and involving; Inventories, Questionnaires, and Surveys: These instruments, which stimulate evaluation and reflection, lead participants to enlightening conclusions; and, Presentation and Discussion Resources: These essays, provoking ideas and potential solutions, offer the theoretical background all practitioners need in order to advance an organization.