内容简介：
An Inside Account of One Company's Remarkable Transformation Take a fascinating, decade-long journey to witness the remarkable transformation of a mediocre company into a team-based top competitor. Your guides are a trio of participant/observers, all key players in achieving this systemic change of classic proportion.-Jerome M. Rosow, president, Work in America Institute, Inc.Anyone in a leadership position today, union or management, should read this book. It tells the important story of how labor/management partnerships can make a difference and provide workable solutions to complex problems presented by today's global economy.-Boyd Young, international president, United Paperworkers International Union A Cinderella story of perseverance and triumph, What Works is an instructive guide to achieving success through cooperation, teamwork, and courage. It tells the tale of how Champion International-one of America's oldest and largest industrial paper companies-transformed itself from an underachieving, tradition-bound organization into a thriving Wall Street winner over the course of eleven years. In answering the question of how a company can change successfully over time while remaining both humane and profitable, this brisk, brutally honest, insiders' account offers a number of hard-won lessons and practical tools to managers and visionaries faced with the same daunting challenges.