内容简介：
Achieve measurable gains! Organizations are spending millions of dollars every year training employees. Yet why are organizations sending their employees to training? They often don't know.Training is a quick fix; many managers don't believe that it really works. But even if it isn't the appropriate solution to a problem, many organizations automatically implement training for lack of a more reasoned, thoughtful alternative.Here's the approach you've waited for: performance improvement. Jim Fuller and Jeanne Farrington show you how to achieve measurable gains by implementing this cutting-edge technique at your organization."A practical guide for identifying and eliminating the root causes of business problems. Business leaders and human resource professionals responsible for turning around bottom-line results will find From Training to Performance Improvement well worth the read." - Kathleen Dalton, Procter & Gamble"Clear, concise, and compelling. This book is a great asset for executives and management teams who are seeking ways to make changes that will count." - James J. Hill, manager of executive education, Sun Microsystems"A must for human resource development professionals and managers interested in moving their organizations from training to a business-goal focused performance improvement system. Fuller and Farrington have 'been there.' They give the reader the benefit of their considerable experience on how to guide large and small organizations toward a human performance technology strategy. Unique, persuasive, and field-tested." - Richard E. Clark, professor and director, doctoral program in human performance at work, University of Southern California You'll learn how to: * Explain and sell the notion of performance improvement to organizations* Surmount obstacles that can prevent organizations from achieving their full potential* Demonstrate the results of your efforts ...and much more! As director of learning at a Fortune 20 company, where he worked for eighteen years, Jim Fuller helped to lead his corporation to a performance breakthrough. In this hands-on resource, Fuller and seasoned consultant Jeanne Farrington show you how to make this transition at your organization.