内容简介：
"Tool Kit For Human Resources" supplies constructive implements for every Human Resources professional. Author Charles Anderson shares over thirty years of experience and gives solid advice with a dose of humor. In addition to real life on-the-job examples, Anderson offers an easy to understand, detailed method for performing a Task Based Job Analysis that can be used to aid professionals in hiring, training, re-training, or certifying workers. Anderson offers a step by step plan for setting up an employee training program including: Targeting the problem Targeting your training audience Designing the training program Evaluating the program "Tool Kit For Human Resources" includes great workshop training materials and ideas on: Team Building, Communication Styles, and Total Quality Management. Whether you're new on the job or you've been working in the field for years, there's something you need in this "Tool Kit For Human Resources,"