内容简介：
Rather like the nerves in human body, communication forms the sinew and tendon of any social body. The quality of everyday life is not only affected by the way we design our work and institutions, but also (perhaps more importantly) by the way we interact and communicate with each other. This booklet attempts to help its readers to become more effective oral communicators in various scenarios. Every chapter in this booklet is largely divided into three parts: (1) reflective and motivational quotations, (2) guidelines for communication in a certain context, and (3) versatile phrases for that context. The quotations are intended to emotionally and philosophically motivate the readers to strive for better communication. The guidelines are intended to cognitively guide the readers in their communication practices. And the versatile phrases are intended to logistically supply for the readers' communication practices.