内容简介：
This collection of articles by the foremost experts on Knowledge Management today is a must-have for the bookshelf of anyone interested in or currently practicing Knowledge Management. It contains 40 articles, many appearing here for the first time, covering topics such as knowledge-based strategies, organizational learning, and knowledge tools, techniques, and processes. It also includes valuable resources, such as a glossary of knowledge terms, quotes, and several directories of on-line knowledge management resources, KM organizations, and periodicals. This collection bridges the gap between the theoretical and the practical and is moving with each edition into more and more practical information linking knowledge management to particular established management practices. It is a comprehensive reference for the knowledge management field. There are original unpublished articles and some are reprints.