内容简介：
When you concentrate on the fundamentals, the restaurant business can be very lucrative. But most servers are making far less money than they should be, simply because they fail to understand what is important or don't bother to work at their craft. Don't shortchange yourself any longer. In" The Art of Successful Restaurant Service," Dan Licitra, who has done just about everything in the restaurant industry, tells you how to boost your income by a minimum of 32 percent. Learn how to: Improve your concentration Build rapport with guests Sell more food and drinks Ask the right questions Reap the rewards from repeat customers Take advantage of special occasions And much more You don't have to work an extra day to make more money. You don't even have to work harder. It's all about working smarter. When you're ready to beef up your take-home pay, thrive in your job, and open career opportunities, this manual has all the motivation, advice, and practical tools you'll need.