内容简介：
The first handbook of a reality-based, values-communication style approach to solve communication issues among culturally diverse co-workers Introduction of The SOLVE Communication Method a proven method of matching values and communication to reach your colleagues, managers, and clients Insights from American organizational experts of African /Black, Asian Pacific, European, Hispanic/Latino, and Native American/Alaskan Native heritages Hundreds of practical tips to prevent and treat communication breakdowns based on real-life examples