内容简介：
Hansten and Washburn, the AJN award-winning author team who brought us Clinical Delegation Skills for Nurses and The Nurse Manager's Answer Book, have produced a hands-on resource to help patient-care executive s and staff developers train and support nurses in making the needed c hanges in a restructured health care delivery environment. A systemati c educational program provides nurse leaders and trainers with practic al tools such as surveys, training agendas, learner outcomes, job desc riptions, and encouraging and illustrative accounts of real-life restr ucturing and training efforts.