从原则到行动

Six ways to make people like you
Principle1
Become grnuinely interested in other people
Principle2
smile
Principle3
Remember that a peoson's name is to that person the sweetest and most Important sound in any language.
Principle4
Be a good listener.Enconrage others to talk about themselves.
Principle5
Talk in terms of the other person's interests.
Principle6
Make the other people feel important—and do it sincerely.

How to win people to your way of thinking
1、The only way to get the best of an argument is to aviod it.
2、Show respect for the other person's opinions.Nerer says,"You're wrong."
3、If you are wrong,admit it quickly and emphatically.
4、Begin in a friendly way.
5、Get the other person saying"yes,yes"immediately.
6、Let the other person do a great deal of the talking.
7、Let the oterh person feel that the idea is his or hers.
8、Try honestly to see things from the other person's point of view.
9、Be sympathetic with the other person's ideas and desires.
10、Appeal to the nobler motives.
11、Dramatize your ideas.
12、Throw down a challenge.

Be a leader
1、Begin with praise and honest appreciation.
2、Call attention to people's mistake indirectly.
3、Talk about your own mistake before criticizing the other person.
4、Ask questions instead of giving direct orders.
5、Let the other person save face.
6、Praise the slightest improvement and praise every improvment.Be"hearty in your approbation and lavish in your prasie"
7、Give the other person a fine reputation to live up to.
8、Use encouragement.Make the fault seem easy to correct.
9、Make the other person happy about doing the thing your suggest.