内容简介：
"Motivation Is An Inside Job" presents no-nonsense, proven techniques to help managers motivate today's workforce. Managers in every field will appreciate this practical advice for facing tough day-to-day motivational challenges. Moving from theory to application, author Norm Crouse shares the tools he has learned over more than twenty years as a consultant, trainer, and business coach. In straightforward, down-to-earth language, Crouse helps managers diagnose and solve workplace performance problems. "Motivation Is An Inside Job" presents proven approaches for responding to employee motivation problems including: Quickly separating "can do" from "will do" problems Accurately diagnosing employee motivation Effectively managing the two factors that most influence motivation Capitalizing on an employee's strengths to increase commitment Actively restructuring the way employees think about work Triggering an effective employee vision of the future Probing deeply to uncover hidden motives Providing timely and formative feedback to stimulate motivation "Motivation Is An Inside Job" is an exceptional tool for managers who want to motivate their employees to complete the jobs for which they were hired.