内容简介：
'The useful models, interesting examples, and intriguing research results in this collection provide excellent material for understanding international or cross-cultural management' - Management Learning Cross-cultural work groups are a reality in many contemporary organizations, yet the research into them has been dispersed among a variety of disciplines. Organizations and group members are often surprised or disappointed when multicultural groups fail to function in ways identical to homogeneous groups. This volume pulls together research from a range of these disciplines, and presents the most recent research available on issues such as prejudice, discrimination, ethnocentrism, group-think and intergroup dynamics that operate in and on cross-cultural work groups. In so doing, the contributors address such questions as: How can culture influence the way a group operates? What happens when members of different cultural groups interact in a work group? And what management practices promote effective cross-cultural work groups?