内容简介：
'A useful tool for trade unionists at all levels ...I'll be expecting to see some well-thumbed copies in branch offices over the next few years.' Geoff Martin (Senior London Organiser, UNISON), Tribune 'A valuable insight into skills for negotiators.' Jimmie Airlie, Chief Negotiator, Ford-UK 'An essential tool.' Arthur J. Johnson, Executive Director, Commonwealth T U Council 'Provides a valuable insight into skills for negotiators ...a help to experienced and less experienced negotiators alike' Jimmie Airlie, Ford-UK More and more people are now involved in negotiations at all levels in workplaces around the world. Clear and accessible, this invaluable handbook provides sound guidelines for all individuals and group representatives engaged in negotiating with management or colleagues. Using case studies to illustrate each stage, Larry Cairns offers practical advice on every aspect of the negotiating process, from basic concepts through to closing and editing the deal, including; Planning and preparing for negotiations,resolving intra-group conflict, across-the-table negotiations, power and attitude in negotiations, negotiators and the law, implementing the deal.